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We were really impressed with the service provided - our initial urgent enquiry was responded to within 15 minutes, and follow-ups within 20 minutes. Our international order was arranged, manually processed, and dispatched within 24 hours - this allowed us to receive an urgently needed item ASAP and keep our project on track. Thanks!
Required parts urgently, fast responses for quotes and lead time was as said.
Excellent Service and product knowledge
As a first-time customer, IDEAL Process and Automation were very helpful with both product knowledge and pricing. Response time for customer queries was exceptional. Being a company myself it is paramount that communication be swift and correct.
