FAQs

Below are some common concerns of our clients before purchasing.
If you have other questions, please contact us.

YES. All of the products we sell are 1st quality products genuinely produced by the major manufacturers.

YES. All new products come with a 2 year warranty. The first year is backed by the manufacturer and the 2nd year is backed by us. Please see our Warranty Policy.

We have good ties with many couriers including AusPost. We choose the most timely and cost effective courier for your goods, your location and your requirements. Please see our Shipping Policy.

YES. Your products are fully insured against loss or damage during shipping. Please see our Shipping Policy.

NO. Unfortunately, we cannot take back products if they have been incorrectly ordered. Please take care to ensure your part numbers are correct. Please see our Returns and Refunds Policy.

We accept Direct Bank Deposit, Credit Card and Debit Card payments. Please note, there is a surcharge applicable for card payments. Please see our Terms and Conditions for more details.

Unable to find satisfactory answers ? Contact Us