FAQs

Below are some common concerns of our clients before purchasing.
If you have other questions, please contact us.

YES. All of the products we sell are 1st quality products genuinely produced by the major manufacturers.

YES. Handled by IDEAL Process and Automation. 1 year warranty on Refurbished products. Please see our Warranty Policy.

We have the option to use many couriers including AusPost. The option chosen for your order is chosen to delivery your products in the most timely and cost effective manner. Please see our Shipping Policy.

YES. Your products are fully insured against loss or damage during shipping. Please see our Shipping Policy.

YES. There will be a restocking fee. Please see our Returns and Refunds Policy.

We accept Direct Deposit, Credit Card and Debit Card payment. Note: There is a 4% Surcharge for card payments. Please see our Terms and Conditions for more details.

Unable to find satisfactory answers ? Contact Us